Compliance

Employee Code of Conduct

ZOLL’s mission is to enhance our customers' ability to save lives by advancing resuscitation, acute critical care, and emergency medicine. Quality is ultimately defined by our customers’ expectations. We believe that long-term, trusting business relationships are built upon honesty, openness, and fairness. ZOLL employees are expected to uphold the highest professional and ethical standards and utilize good judgment at all times. ZOLL is committed to providing a safe and productive work environment that values teamwork, diversity, and open communication.

Employee Code of Conduct Guidelines in English
Employee Code of Conduct Guidelines in Chinese
Employee Code of Conduct Guidelines in French
Employee Code of Conduct Guidelines in German
Employee Code of Conduct Guidelines in Hebrew
Employee Code of Conduct Guidelines in Japanese
Employee Code of Conduct Guidelines in Portuguese
Employee Code of Conduct Guidelines in Spanish
Employee Code of Conduct Guidelines in Tagalog
Employee Code of Conduct Guidelines in Vietnamese

Interactions with Health Care Professionals

ZOLL has adopted a Compliance Policy for interactions with health care professionals which is based on the Advanced Medical Technology Association Code of Ethics on Interactions with Health Care Professionals (the “AdvaMed Code”; effective June 1, 2022), and which regulates the Company’s interactions with health care professionals. ZOLL has supplemented the AdvaMed Code with certain provisions necessary to comply with state laws governing these interactions as appropriate.

AdvaMed Code of Ethics (View AdvaMed website)
AdvaMed Code in Chinese
AdvaMed Code in German
AdvaMed Code in Italian
AdvaMed Code in Portuguese
AdvaMed Code in Spanish

In connection with the adoption of ZOLL’ s Compliance Policy for interactions with health care professionals, we are providing additional guidance in your local language to help address questions you might have. Please click on the link below in your language to view the additional guidance.

Advamed - Dutch
Advamed - English
Advamed - French
Advamed - French Canadian
Advamed - German
Advamed - Italian

Advamed - Japanese
Advamed - Portuguese
Advamed - Portuguese Brazilian
Advamed - Spanish

Guidance: Code of Ethics on Interactions with Health Care Professionals

This compendium is a reference tool to a list of country compliance codes relating to the various sections of the ZOLL Code of Conduct and Code of Ethics on Interactions with Health Care Professionals. This document highlights the codes applicable to each country. As stated in our Code of Conduct, in the event that local laws, regulations, or industry codes are more stringent than the ZOLL Code of Conduct or the AdvaMed Code of Ethics on Interactions with Health Care Professionals or its interpretation in any respect, then the local laws, regulations, or industry codes must be followed. However, if local laws, regulations, or industry codes are less restrictive, then the ZOLL Code of Conduct and the AdvaMed Code of Ethics on Interactions with Health Care Professionals must be followed unless a documented exception is approved by the VP and General Counsel.

Guidance: Code of Ethics on Interactions with Health Care Professionals

Modern Slavery Act 2015

Anti-slavery and Human Trafficking Policy

Certification of Compliance  

To the best of our knowledge, ZOLL is in all material respects in compliance with a Comprehensive Compliance Program (“CCP”) that satisfies the requirements of California Health and Safety Code §§ 119400-119402, based on our good faith understanding of the statutory provisions as they may apply to a medical device manufacturer.  

View the complete Statement of Compliance with California Law

Privacy

ZOLL respects the privacy of its customers, employees, business partners, and individuals whose personal information with which we are entrusted, and others. ZOLL collects and uses any collected personal health information in accordance with the laws and regulations of the countries in which the information is collected, and in which it does business.

If you have more specific questions about ZOLL’s adherence to privacy or security rules when processing personal data on behalf of our customers or the use of ZOLL’s products and services when processing personal data, please contact ZOLL’s Data Protection Officer at [email protected].

EU-U.S. Privacy Shield Privacy Policy 

Certification of Compliance – CA Transparency in Supply Chains Act of 2010

To the best of our knowledge, ZOLL is in all material respects in compliance with the California Transparency in Supply Chains Act of 2010, based on our good faith understanding of the statutory provisions as they may apply to a medical device manufacturer.

View the Policy document related to this California law

Customer Terms and Conditions

Customer Sales Order and Invoice Terms United States
Customer Sales Order and Invoice Terms Canada
Customer Sales Order and Invoice Terms Australia
Customer Sales Order and Invoice Terms Austria
Customer Sales Order and Invoice Terms Benelux – Dutch
Customer Sales Order and Invoice Terms Benelux – French
Customer Sales Order and Invoice Terms Benelux – English
Customer Sales Order and Invoice Terms France
Customer Sales Order and Invoice Terms Germany
Customer Sales Order and Invoice Terms Italy
Customer Sales Order and Invoice Terms New Zealand 
Customer Sales Order and Invoice Terms Switzerland – German
Customer Sales Order and Invoice Terms Switzerland – English
Customer Sales Order and Invoice Terms United Kingdom
Customer Sales Order and Invoice Terms Singapore and China – English

Supplier Terms and Conditions

Suppliers, subcontractors, distributors and consultants must comply with the provisions of all applicable federal, state and local laws, regulations, rules and orders including but not limited to the Dodd-Frank Wall Street Reform and Consumer Protection Act, Section 1502, regarding conflict minerals, the Foreign Corrupt Practices Act and local anti-corruption regulations, and the California Transparency in Supply Chains Act of 2010.

Commitment to Achieving Net Zero

ZOLL Medical UK Ltd is ISO 14001:2015 certified and is committed to achieving Net Zero by 2045, in line with the NHS Net Zero milestones. In order to monitor and reduce its environmental impact, ZOLL has produced the following Carbon Reduction Plan, which will be reviewed annually.

Carbon Reduction Plan 2024
Carbon Reduction Plan 2023